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Privacy Policy

Last updated: February 2, 2025

1. Introduction

BookmarkBug ("we," "us," or "our") operates the BookmarkBug platform at bookmarkbug.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By using BookmarkBug, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

  • Account information: Name, email address, and password when you create an account.
  • Amazon profile: Your Amazon reviewer profile URL, if you choose to provide one for review verification.
  • Payment information: We use Stripe Connect to process payments. Your banking and payout details are collected and stored by Stripe, not by us. See Stripe's Privacy Policy for details.
  • Review content: The reviews and feedback you submit through our platform.

Information Collected Automatically

  • Server logs: IP address, browser type, operating system, referring URLs, and timestamps when you access our services.
  • Cookies: We use cookies and similar technologies to maintain your session, remember preferences, and support analytics and advertising features.
  • Vercel Analytics: We use Vercel Analytics to collect anonymous, aggregated usage data such as page views and performance metrics. Vercel Analytics does not use cookies and does not collect personally identifiable information.
  • Meta Pixel (Facebook): We use the Meta Pixel (pixel ID: 386435265364236) to track conversions, optimize advertising campaigns, and build targeted audiences on Meta platforms (Facebook, Instagram). The Meta Pixel may collect data including your IP address, browser information, page views, and actions taken on our site. This data is shared with Meta Platforms, Inc. and may be used for ad targeting. See Meta's Privacy Policy for details.

3. How We Use Your Information

  • To create and manage your account.
  • To match you with book review assignments and facilitate the review process.
  • To process payments and payouts through Stripe Connect.
  • To verify that reviews are genuine and meet our quality standards.
  • To detect and prevent fraud, abuse, and violations of our Terms of Service.
  • To communicate with you about your account, assignments, and platform updates.
  • To improve our services, analyze usage patterns, and optimize performance.
  • To run and measure advertising campaigns on Meta platforms.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Stripe: For payment processing and payouts.
  • Meta Platforms: Through the Meta Pixel for advertising and conversion tracking.
  • Vercel: For hosting, analytics, and performance monitoring.
  • Service providers: Third-party vendors who assist in operating our platform, subject to confidentiality obligations.
  • Legal compliance: When required by law, legal process, or to protect our rights, safety, or property.

5. Cookies and Tracking Technologies

We use the following tracking technologies:

  • Session cookies: Essential for authentication and maintaining your logged-in state.
  • Meta Pixel: Places cookies and uses web beacons to track activity on our site for advertising purposes.
  • Vercel Analytics: Cookieless, privacy-friendly analytics that do not track individual users.

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our platform. To opt out of Meta's tracking across websites, visit your Meta Ad Preferences.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or necessary to resolve disputes, enforce our agreements, or for legitimate business purposes (such as fraud prevention records).

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Opt-out of tracking: Disable cookies in your browser or adjust your Meta ad preferences to limit tracking.

To exercise any of these rights, contact us at support@bookmarkbug.com.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

BookmarkBug is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law principles.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of BookmarkBug after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: support@bookmarkbug.com